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How many people do you know that are in a position of leadership as a direct result of their technological prowess? More than likely you know quite a few and the same may apply to your own career. Unfortunately as one ascends the career ladder such prowess becomes less important as skills in other domains such as communication, management, leadership, finance, and governance become critical to success.

With so much responsibility when does one find the time to develop appropriate and necessary documentation? In many cases, staff and leadership alike, are operating at full or greater capacity. Diverting resources from operational activities to develop documentation is often not a viable choice regardless of how sorely needed the documentation is.

At K12TW we understand the critical need for effective written communication. We also understand how difficult it can be to develop documentation in the face of limited capacity and seemingly higher priorities.. To this end, our Document Development service is designed to help with all of your documentation needs. From RFPs and MOUs to policies and procedures, from specification sheets to formal planning documents, we will ensure that you have the documentation required for effective operations. This service runs the entire spectrum from complete documentation development to objective third-party review. We can provide you with a ready-to-print strategic plan or review notes and outlines, the choice is yours and you can rest assured that you have a resource that will help ensure your success!

K-12 Technology Works will work with you to develop the documentation you need. Whether you're looking for assistance in documenting your policies and procedures, developing an RFP or just need a bit of help with some other documentation, we have the knowledge and expertise to serve your needs.

Vendor Engagement
For most, the tedium of writing a well-prepared Request for Information (RFI), Request for Quotation (RFQ), and Request for Proposal (RFP) or Memorandum of Understanding (MOU) is rivaled only by the consequences of crafting them poorly. The financial and operational consequences of acting upon these documents can be devastating and career ending. Despite the critical nature of these documents little to no professional development is done in this area outside of purchasing professionals.

At K12TW we have years of experience, often learned through trial and error, which you can use to your advantage. Let our professionals do the heavy lifting for you so that you can continue to focus on the delivery of services and meeting organizational goals. Our experienced team can deliver the following:

  • Well-written, effective vendor requests designed to maximize desired results and keep your effort to the minimum required.
  • Professional and objective third-party review of contracts and requests developed by you and your staff.
  • The ability to understand your unique needs and bring added value to the process through our extensive K12 technology experience.
  • A flexible, cost effective solution that delivers results and minimizes risk.

Policies and Procedures
Policies and procedures offer one of the greatest opportunities for an organization to control risks and reap rewards from their technological investments. For example, most IT leaders understand how standardization can help control costs, improve service levels, mitigate risk, and, ultimately contribute to the overall return on investment in technology. As a result many organizations have some level of standardization in place although they may not be in written form. So what about policies and procedures for all of the other critical processes required to effectively manage IT?

While you would probably be hard pressed to find anyone in IT leadership who would actively advocate for not having policies and procedures in place for all facets of operations, you would be equally hard pressed to find organizations that have current, up-to-date documentation in place. The bottom line is that policies and procedures are your main governance tool if you’re aim is to provide the best possible service in support of organizational goals and objectives.

At K12TW we understand the difficulty in creating, updating, implementing, and maintaining policies and procedures that provide the necessary level of control required for an efficient and effective operation. It is unfortunate, but documentation such as this is often placed on the back burner while more pressing priorities take precedence. By partnering with us you can immediately tap into decades of technology leadership and experience and let us concentrate on your documentation. This means that you can keep your focus on daily operations. We’ll do the rest. Our experienced team can deliver the following:

  • A professional, results-oriented approach to discovering and understanding your practices and committing them to written documentation
  • A well-written, easy to follow methodology that eases the burden of implementation and provides the framework for changes in the future
  • A solution that is effective, both in terms of time and expense, as compared to an in-house effort
  • The ability to understand your unique needs and situation and to offer extensive experience in both K-12 technology management and the development of policies and procedures.
  • Policies and procedures built upon industry recognized best practice frameworks such as Cobit and ITIL

Other Documentation
The documentation needs of today’s K-12 organization are many and varied. RFPs and policies and procedures are really just a start, and as we stated earlier, we at K-12 Technology Works are here to help you with ALL of your documentation needs. Whether you need print-ready copy or draft outlines, we can also help you develop:

  • Strategic and tactical planning documents
  • Requirements and specification sheets
  • Quick reference materials
  • Presentations
  • Job descriptions
  • White papers
  • Process documentation and diagrams
  • Training materials
  • Frequently Asked Questions (FAQ)
  • Proposals
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